People who use our service will:
Copies of the Tuart Place Client Service Charter are displayed near our reception area and are available to new clients and participants.
To address the psycho-social needs and foster mutual support to enhance the overall wellbeing of people who experienced out-of-home care during childhood.
Respect – We honour the personal experiences and stories of each person and adhere to a strengths-based recovery model
Integrity – We strive to be ethical and fair at all times and maintain a high level of professional conduct and accountability
Excellence – We constantly build our expertise and work to improve our effectiveness and efficiency
Community – We involve service users in the planning, design, and evaluation of our services and foster an environment of mutual support
Tuart Place aims to provide the highest quality service to its clients. We are committed to providing the most appropriate help and support while developing a sense of community among the staff and users of our service. We actively seek feedback to inform and continually improve our model of service and practical service delivery. Compliments help to let us know what we do well, and suggestions or concerns help us to enhance our services and performance.