Service Evaluations and Feedback

  • In 2017, 142 participants completed a survey regarding the Tuart Times newsletter and a proposed telephone support/outreach service. Feedback on The Tuart Times was overwhelmingly positive, with 72% per cent of respondents indicating that the newsletter is a ‘very important’ service’. “Thank you for the great newsletter, it really makes me feel connected.”   and  “It is a valuable method of bringing care leavers to find and share social and educational events.” were just two of the comments.
    Eighty per cent of survey respondents (94% of people who answered the questions about the proposed service) said they thought a telephone support service was a good idea, and 56 people left contact details and indicated they wanted to be contacted by phone.
    Tuart Times Survey 2017

 

 

 

  • “Safe and non-judgemental”, “a place where I can gain confidence and socialise with others”, “I recommend Tuart Place to others”, are just some of the comments from an anonymous questionnaire completed by 28 participants in November 2014.
    Feedback Fortnight