Tuart Place is fortunate to have a dedicated staff member, Claire Campbell, to support you in registering and accessing aged care services as part of the national Aged Care Navigator program.
The Aged Care Navigator provides a free, independent and confidential service to older people, their families and carers.
Claire can assist you with:
- Information about the aged care system and services
- Registering on the My Aged Care website
- Testing your eligibility for different aged care services
- Support to overcome barriers in accessing aged care services
- Assistance in comparing service providers and facilities
- Customer rights and responsibilities
- Trouble shooting and three-way conference calls to My Aged Care and service providers to ensure you get the best services.